Reference

How kq777 Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and what we do with it.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to access and delete
kq777 How kq777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, raise a concern about how we handle your information, or ask us to delete your account record, our support team can handle it through any of the channels below. Responses to data requests are handled during our standard support window; complex deletion requests may take a few additional working days to process once your identity is verified.

Team online

Live Chat

Start a live chat session from the account menu. Identify yourself with your registered mobile number and we will log your privacy request immediately.

Email Support

Send your data request or concern to our support email address listed in the account help section. Include your registered wallet number for faster verification.

Account Help Centre

The help centre inside your account dashboard has a dedicated privacy and data section where you can submit a formal request without contacting support directly.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply layered security to every account on kq777 — from the moment you log in on mobile to any session you carry over to a desktop browser. Payment data linked to bKash, Nagad or Rocket is handled under encrypted connections, and we never pass your wallet credentials to third parties outside of what is needed to confirm a transaction. Cookie use, retention periods and third-party sharing are each governed by the points below.

Cookie Use

We use session cookies to keep you logged in across page loads and analytics cookies to understand how you navigate the lobby. You can adjust cookie preferences in your browser settings.

Data Retention

Account and transaction records are kept for the period required under applicable rules. Once that period passes and your account is closed, we delete identifiable data on request.

Third-Party Sharing

We share only the minimum data needed with payment processors like bKash, Nagad and Rocket to confirm transfers. We do not sell your personal information to advertisers or data brokers.

Account Security Steps

Each login from a new device triggers an OTP sent to your registered mobile number. If you notice an unrecognised session, contact support immediately to lock your account.

Common Questions About Your Privacy on kq777

These are the questions we hear most from account holders about how their data is managed, what rights they have, and how to act on those rights through their account or support.

We collect your name, mobile number and contact details at registration. When you deposit via bKash, Nagad or Rocket, we also log the transaction reference and wallet number to match it to your account.

No. Your PIN stays inside your own wallet app. We only receive a transaction confirmation reference from bKash, Nagad or Rocket — never your authentication credentials.

Submit a data access request through the privacy section in your account help centre, or contact support via live chat with your registered mobile number. We will verify your identity before sharing any record.

Yes. Once any open balance is withdrawn and no pending transactions remain, you can request full account deletion. We process verified deletion requests within the working days stated in the help centre.

We use session cookies for login continuity and analytics cookies to see how pages are used. You can disable non-essential cookies in your browser settings, though this may affect how your account session behaves.

Only the payment processors — bKash, Nagad, Rocket — receive the minimum data needed to confirm your transfers. We do not sell personal information or pass it to advertisers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.